We always use express couriers and, also in Christmas time, we guarantee shipments throughout Italy in 4-5 working days. On shipment day, you will receive an e-mail with tracking information.
For shipments we use recyclable cardboard packaging, specific for wines and spirits, certified and extremely resistant. In any case, to completely protect yourself, shipments are always insured for breakage, theft or loss.
SHIPPING COSTS IN ITALY
Shipping for Italy is free for orders above 69.9 euros (excluding gift cards). Below this amount, the rates are as follows:
• From 1 to 6 bottles: 9.08€
• From 7 to 12 bottles: 11.63€
• More than 13 bottles: 17.8€
Deliveries are made on working days, from Monday to Friday, mostly from 9 to 18. To facilitate delivery, if you can, please indicate an address where there is always someone to collect your order, such as an office or a trusted store.
Important: in case you receive a package that is not intact or damaged, it is essential that you highlight this anomaly by writing on the delivery document the word “RESERVE”, describing the anomaly identified. Then inform us sending an email to email@example.com, attaching photos of damage or non-original packaging, etc.
For any doubt, contact us.